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Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role The Mainframe CICS Support System Adminstrator role ensures the availability, stability, performance, and resiliency of mission-critical transaction processing systems supporting enterprise business operations. The position requires strong technical expertise in CICS infrastructure, problem determination, performance tuning, incident resolution, and change implementation within a complex 24x7 mainframe environment. Responsibilities • Administration: Install, configure, upgrade, and manage IBM CICS software, startup procedures, and resource definitions on z/OS. • Performance & Monitoring: Continuously monitor CICS regions, tune performance, and balance workloads to ensure high availability. • Troubleshooting & Analysis: Resolve incidents and service outages using CICS dumps, traces, logs, and root cause analysis (RCA). • Application & Team
U.S. information technology company
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