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About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Profile Summary Serves as the primary point of contact for institutional clients (funds, fund administrators and financial institutions) on payment-related inquiries and servicing needs. Responsible for managing client communications, coordinating with internal Payment Operations teams, investigating payment issues, and ensuring timely resolution of client requests. Develops a strong understanding of payment products, payment processing workflows, SWIFT messaging, and operational controls while delivering exceptional client service. Operates with increasing independence and a strong sense of urgency, proactively managi
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