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Job Title: Operations Manager II - Sales Job Description ROLE:- Sales Manager DESIGNATION:- Operations Manager - Sales LOCATION:- Bangalore YEARS OF EXPERIENCE:- 5-8+ years relevant experience in Sales Operations and 10 years as overall experience. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Sales Performance Management • Monitor and analyze sales performance metrics, KPIs, and productivity indicators. • Identify trends, opportunities, and risks impacting sales performance. • Develop performance dashboards and executive reporting for leadership reviews. • Conduct regular business reviews and recommend improvement actions. Process Optimization • Standardize and streamline sales processes to improve efficiency. • Identify operational gaps and implement scalable solutions. • Lead process improvement initiatives focused on productivity, conversion, and customer experience. • Establish governance mechanisms and operational controls. Stakeholder Management •
Multinational business services company headquartered in Fremont, California
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