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Operational Delivery • Overall day to day delivery of the services ensuring KPI’s are consistently delivered across multiple business units • Monitoring the delivery of recruitment services in accordance with the contract, ensuring seamless delivery. Overseeing other service units (Compliance) • Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, KPIs, mandatory recruitment activity stages and team responsibilities • Managing operational relationship with core leadership team • Act as an escalation point for delivery lead to work towards any client / business exceptions  • Work with the delivery lead to ensure there is an informed view of the forward demand and delivery readiness in terms of capability/capacity • Liaise closely with wider internal stakeholders to maintain effective relationships & achieve organizational objectives • Risk Management of the service • To consolidate the operational plan for assigned process streams and “cross service” supporting activities to give a consolidated plan for delivery of the service • To deliver the service to that plan, proactively monitoring delivery and instigating corrective monitoring should the measures indicate deviation from the plan • To report the operational service across the stakeholders • To liaison for availability of the operational platforms required
European IT consultancy
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Salary not published
Salary not published
Salary not published
