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We are looking for a Channel Manager – Middle East & Africa (MEA) to build, activate and grow Freshworks’ partner ecosystem across the region. This role is responsible for creating incremental business through the partner ecosystem — identifying the right partners, enabling them to sell and deliver Freshworks solutions, building joint go-to-market motions, generating qualified pipeline and ensuring strong execution across the partner lifecycle. The role requires a strong balance of commercial ownership, partner management, sales alignment and operational discipline . The Channel Manager will work closely with Sales, Solution Consulting, Customer Success, Marketing, Alliances and other cross-functional teams to make partners a meaningful growth channel for Freshworks. . Partner Strategy & Business Development • Develop and execute the partner strategy for assigned markets and segments across MEA. • Identify and recruit partners that can provide meaningful customer access, technical capability, industry expertise or geographic coverage. • Evaluate partners based on their ability to generate pipeline, influence customers, implement solutions and build a sustainable Freshworks practice. • Develop joint business plans with priority partners, including revenue objectives, target accounts, GTM activities and capability-building priorities. • Build relationships with senior stake
Customer service software company
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