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Freshworks is looking for a Manager to join our global Corporate Strategy team and help shape some of the most important decisions facing the company. This is a high-impact strategy role for someone who loves solving complex business problems but wants to get closer to the decisions, the executives making them, and the outcomes that follow. You'll work directly with Strategy leadership and senior executives on questions spanning AI, product strategy, pricing and monetization, GTM growth, market expansion, and strategic investments. One project might involve evaluating how we monetize a new AI capability; another could focus on where Freshworks should invest to accelerate growth or how we evolve our GTM strategy. The team operates with the rigor of a top strategy consulting firm, but with one important difference: we don't stop at the recommendation. We partner across Product, Sales, Finance, and Operations to help turn strategy into action and see the impact of the decisions we help shape. What You'll Do • Own high-priority strategic initiatives from initial question through recommendation and execution. • Tackle ambiguous company-level problems, develop hypotheses, and create the analytical frameworks needed to answer them. • Evaluate growth opportunities across AI, product, GTM, pricing, market expansion, and strategic investments. • Build business cases, financial mode
Customer service software company
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