Associate Engineer, IT Eng System Mgr
The interview process has not been published for this job.
The interview process has not been published for this job.
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As part of your responsibilities, you will be required to: • Support essential IT operations across operating systems, security tools, applications, servers, laptops, desktops, software, and hardware while collaborating with Lab, Data Center, Cloud, IT, and Engineering teams. Open to fresh graduates with 0 years of experience. ( Linux and Windows knowledge is mandatory) • Provide 24/7 rotational on-call support, ensure SLA compliance, classify incidents accurately, communicate ticket status, and manage escalations through timely resolution. • Troubleshoot operational issues, perform incident and problem management, identify root causes, and deliver technical support aligned with business priorities. • Monitor system performance, review logs, perform trend analysis, and take proactive actions to improve uptime, solution health, and operational reliability. • Use knowledge bases, best practices, technical articles, and continuous learning to improve support quality and resolve recurring issues effectively. • Identify, design, and implement scalable process and technology impro
American multinational corporation based in Boise, Idaho
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