Apprentice, Channels Client On-boarding Specialist

About the role

About the Role: Grade Level (for internal use): 05 ​The Team: The Data Management Solutions (DMS) On-Boarding team understands the complexities involved with our datafeed/API products and is responsible for reviewing and facilitating entitlement requests involving our DMS platforms. This entails managing the fulfilment cases created after Sales Opportunities/Quotes are submitted for DMS platforms; reviewing the product components in these Trials/New Sales/Renewals; understanding package relationships, technical dependencies, and licensing requirements; and working with our Fulfilment team to ensure that the client has the correct entitlements. The team is in constant communication with Datafeed Application Specialists (DAS), Relationship Managers (RM), Sales and Product Managers (PM) and will be expected to understand our DMS product and processes. Our team culture is built on proactiveness, business excellence, both independence and interdependence, continuous learning, and improvement, with everyone working towards a common goal to support the Commercial Organization and the company's business overall. The Impact: This team acts as a gatekeeper and ensures that clients receive the correct product and packages for all DMS products. It includes the process from the moment that the fulfilment request is created until the Fulfilment Team adds what is requested by Commercial

Skills

Role details

Employment type

Full-time

Openings

1

About S&P Global

American publicly traded corporation, formerly McGraw Hill Financial, Inc

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