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Job Description Summary Payroll Operations Analyst owns end-to-end execution for an assigned payroll domain, ensuring 100% accuracy, timeliness, and compliance. The role acts as a domain SME, drives controls and quality trends, leads problem solving for systemic issues, and trains team members while partnering closely with HQ/onshore teams and external partners. Primary Function Own and lead end-to-end payroll operations for the assigned sub-team (Tax, Banking, Garnishment, Processing, or Final Pay), ensuring compliance and audit readiness. Drive continuous improvement, communication, and team capability building. Principal Duties and Responsibilities • Process payroll and/or final pay checks accurately and ensure pay is delivered on time, following documented procedures and checklists. • Work pay run audit reports; research and resolve errors/issues before checks are printed or files are transmitted; escalate exceptions as required. • Monitor payroll mailboxes and ticket queues; respond to requests/forms within the 24-hour SLA; document actions clearly and professionally. • Apply US payroll policies, internal controls, and compliance requirements (confidentiality, approvals, audit trail) during daily execution. • Support ad-hoc activities and year-end deliverables as assigned; adapt to peak volumes and critical timelines. • Maintain current understanding of payroll calen
American retailer and supermarket chain
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