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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks • Define, design, engineer, and implement storage and backup hardware and solutions. • Define, in conjunction with other support groups and service providers, the functionality required to support business strategies. • Work with customers to gather requirements and propose, engineer, and provision storage and backup solutions. • Research and partner with vendors and management to select products that best meet company needs. • Manage system setup and standardization of features and usage. • Create documentation, testing, training, and post-deployment assessments. • Adhere to the change management process for any planned maintenance, or when potential issues are identified. • Provide training for new team members. • Coordinate vendor-specific support and problem resolution. • Adhere to Micron’s established processes and policies. • Provide 24x7 On-Call technical support and expertise for customer issues and service provider escalation. • Willing to work in shifts based on business requirements. • Establish and implement policies, procedures, and stan
American multinational corporation based in Boise, Idaho
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