Freshworks

Lead Software Engineer - Systems

Chennai · Work from office 6-9 years Posted 1 mo ago Sourced by hiARed
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About the role

Impact you can create • Architect From Scratch: Take complete ownership of building multi-tenant, cloud-native applications from scratch and guiding them through multiple production iterations. • Guarantee Production Excellence: Ensure mission-critical systems achieve high availability (99.99%+), robust security, and deep observability. • Act as a Force Multiplier: Mentor 2–4 systems engineers, raise the bar for code quality through reviews, and lead technical conversations across multiple engineering teams. • Drive Efficiency Through Innovation: Harness and apply cutting-edge AI tools and technologies to optimize internal development workflows and platform capabilities. Roles & Responsibilities • End-to-End Lifecycle Ownership: Own the entire lifecycle of feature and infrastructure delivery, from gathering functional and non-functional requirements to design, implementation, and production support. • System & Service Architecture: Design, develop, and architect reliable, modular APIs and distributed services to support highly scalable, multi-tenant cloud applications. • Code Optimization & Scaling: Lead major engineering initiatives focused on code optimization, refactoring, performance tuning, and scaling existing backend systems. • Production Governance: Ensure maximum system resilience, establishing robust monitoring, telemetry, rate-limiting, and multi-region deployme

Skills

Object-oriented programmingQuery optimizationHigh availabilityData structures and algorithmsDesign patternsMicroservicesOperations researchArchitecture

Role details

Employment type
Full-time
Openings
1

About Freshworks

Customer service software company


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