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Who we are looking for As an Income COE Officer, the ideal candidate will support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE’s) by monitoring and processing custody, accounting, middle office related events to the fund’s records accurately and timely. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients and people management. Why this role is important to us Income COE deals with end to end processing of events across custody, accounting, middle office and claims services for our clients. This involves processing of many financial activities which will help other team to derive at NAV to the client, As part of Income COE you will be required to contribute towards development of Process, people and Improve Risk standards for the team. What you will be responsible for As Officer you will: • Process Optimization: Identify and implement improvements to streamline operations, increase efficiency, and reduce costs. • Resource Management : Manage resources (people, budget, technology) effectively to achieve operational objectives. • Performance Monitoring: Track key performance indicators (KPIs) and identify areas for improvement, taking corrective actions as needed. • Team Leadership: Lead and develop a
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