Sopra Steria

Specialist Process Executive

Noida · Work from office 1-4 years Engineering, Development, Applications Posted 1 mo ago Sourced by hiARed
SalaryNot publishedThe original listing has no salary
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About the role

• Ensure daily workload (as provided by the Team Leader/SME) is completed in a timely manner • Adhere to the process defined by the clients to conduct compliance checks / audits ensuring KPI’s are met • Ensure effective & timely communication is maintained with stakeholders (written and verbal) • Build and maintain relationships with stakeholders ensuring they understand the process, resolve their queries within the contractual requirements • Answer calls or make outbound calls to the stakeholders for immediate resolutions  • Attend emails (mailbox) ensuring all queries are responded to within the agreed SLA • Be up to date with process updates on compliance requirements and processes • Be efficient in day to day working • Report accurate data on real time basis • Encouraging team camaraderie • Achieve organisational values   Experience, Skills & Attributes Required • Proven track record auditing/vetting documentation accurately • Well Organised and should be able to multitask • Meet deadlines within fast paced environment  • Self-motivated even when undertaking repetitive tasks • Proven ability to build relationships with internal or external parties with excellent telephonic and email communication skills • Process driven and keen to ensure efficiencies are achieved • Excellent problem solving skills and able to use own initiative   Attributes •

Skills

SAP BASISProblem solvingOutbound callingAuditing

Role details

Employment type
Full-time
Openings
1

About Sopra Steria

European IT consultancy


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