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At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Team & Role Overview The Customer Advocacy Insights team brings a holistic, evidence-based view of traveler and partner experience into Product and business decisions — combining customer feedback, experience metrics, service/behavioral data, research, and competitive signals to identify pain points, quantify impact, and improve the end-to-end journey. As an Insight Manager, you'll lead the team's effort to turn traveler and partner signals into clear, actionable insights for Product, Design, Technology, Operations, and business leaders — shaping the questions worth answering, defining scope and approach, and driving work from evidence to decision,
American-based parent company to several global online travel brands
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