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Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. What You Will Do • Deliver assistance through multiple channels, including chat, email, and Microsoft Teams. • Provide customer support by combining technical troubleshooting, problem-solving, and excellent customer service. • Manage multiple customer inquiries and support requests in a fast-paced environment. • Provide concierge-level service to ensure a positive and seamless customer experience. • Collaborate with back-office teams to escalate and resolve complex customer issues. • Work closely with senior team members and me
U.S. information technology company
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