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Job Title: Manager I Job Description ROLE: Manager Training & Quality I DESIGNATION: Manager Training & Quality I LOCATION: Bangalore YEARS OF EXPERIENCE : 8+ years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: • Responsible for selecting, training, developing, and managing performance of training staff; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work • Oversee new hire, continuing education, program specific training, and other training as needed by the business • Ensure successful execution of local training needs including resource planning, measuring program training effectiveness, and managing trainer attrition • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment • Ensure effective, consistent communication with managers, peers, operations and other resource groups, including day-to-day interaction with clients • Develop and cultivate partnership with ope
Multinational business services company headquartered in Fremont, California
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