State Street

GlobalLINK Platform Support-Team Lead

Bengaluru · Work from office 6-8 years Posted 1 mo ago Sourced by hiARed
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About the role

Who we are looking for: GlobalLink is State Street’s suite of electronic trading platforms designed to support institutional investors across the full trade lifecycle. Delivered through the LINK digital environment, GlobalLink provides access to multi‑asset class trading capabilities—including foreign exchange, fixed income, cash, and post‑trade solutions—while integrating pre‑trade analytics, execution venues, and post‑trade workflows into a single, interoperable platform. By combining State Street’s proprietary applications with third‑party connectivity, GlobalLink helps clients improve transparency, enhance execution quality, reduce operational risk, and streamline complex trading and settlement processes across global markets. GlobalLink Platform Support team is the centralised level 1 client support hub for all GlobalLink applications like FX Connect, Currenex, Trade Nexus, Fund Connect, Venturi, BESTEX, GLIM, StreetFX and GlobalLink Payments. Why this role is important to us: The team you will be joining is GlobalLink Platform Support Team which is the centralized Level‑1 client support hub for all GlobalLink applications providing follow‑the‑sun client support in partnership with global teams. The role includes responsibilities like User access and entitlement management, access and login troubleshoot, ticket triaging and resolution, fund reconciliation &reporting a

Skills

Integration testingReportingVerbal communicationForexOperational riskCustomer serviceReconciliationPivot tables

Role details

Employment type
Full-time
Openings
1

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