DBS Bank India

Vice President, Loan Against Property Product Lead, Consumer Banking Group

Mumbai · Work from office 10-15 years Posted 23 days ago Sourced by hiARed
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About the role

Job Purpose : Product Management ,Governance, Analytics and Client Lifecycle Lead Key Accountabilities • Performance Analytics & Insights: Lead the analysis of LAP product performance, identifying trends, opportunities, and risks to inform strategic decision-making and drive business growth. This includes designing and executing robust data analytics strategies to track key performance indicators (KPIs) across the LAP product lifecycle, such as portfolio health, acquisition rates, churn, and profitability. • MIS & Business Dashboards: Formalise performance reports, management information systems (MIS), and dynamic business dashboards to provide actionable insights to senior management and product teams. • Tech Journeys & Client Lifecycle Management: Optimize the end-to-end client journey for LAP customers, from acquisition and onboarding to servicing, retention, and off-boarding, ensuring a seamless and superior customer experience through digital transformation and technological enhancements. • Stakeholder Management: Act as the primary liaison for LAP governance, analytics, and tech journey matters with internal and external stakeholders, including Compliance, Operations, Technology (including local tech teams), Risk, Audit, Legal, and Business teams. • Team Leadership & Development: Lead, mentor, and develop a high-performing team, fostering a culture of excellence, col

Skills

Data analysisStakeholder managementProcess improvementCustomer experienceClient acquisitionProduct managementRisk managementRetail banking

Role details

Employment type
Full-time
Openings
1

About DBS Bank India

Bank in India


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