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Senior Optimization Lead - ITM6 ITM6K20 ITM6LOG SCOM - Assistant Vice President Position Information • Job Title: Optimization Lead- ITM6, ITM6K20, ITM6LOG, SCOM • Job Level: C-12 • Department: Foundational Services - Production Operations • Location: Chennai, India Position Summary This role focuses on improving monitoring effectiveness by identifying optimization opportunities across multiple event sources and enhancing alert quality. The candidate is expected to have a broad understanding of how different monitoring sources operate within production environments and contribute to improving signal quality through data-driven insights. Key Responsibilities • Analyze alerts across diverse monitoring sources and identify optimization opportunities • Contribute to reduction of alert noise through tuning and improvement initiatives • Work across monitoring domains (infrastructure, application, batch, network, and mainframe) to improve alert effectiveness • Develop a functional understanding of how different monitoring sources generate and trigger events • Identify recurring patterns and support data-driven improvements across event streams • Collaborate with cross-functional teams to enhance monitoring coverage and quality • Support adoption of intelligent/AI-driven approaches for improving alert efficiency and reducing manual effort Required Qualifications •
American investment bank and financial services corporation
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