Sr Service Manager

About the role

About Us: Target is one of the world’s most recognized brands and a leading U.S. retailer. Behind the experiences our guests love is a technology organization focused on innovation, reliability, and delivering seamless experiences across stores, digital channels, supply chain, and enterprise platforms. Target Tech plays a critical role in helping Target deliver on our purpose: to help all families discover the joy of everyday life—wherever and however they shop. As part of the  Reliability and Response Management team , you will help protect the reliability and resilience of Target’s technology ecosystem by leading the response to significant and major technology incidents. Pyramid Overview: Infrastructure The Infrastructure organization designs, delivers, and operates foundational technology platforms and services across Target, ensuring operational excellence, cost efficiency, and seamless technology experiences. Reliability Within Infrastructure, the Reliability organization strengthens technology resilience by embedding prevention, rapid recovery, and continuous learning into how we build and operate technology. Our Reliability Teams Reliability brings together specialized teams across Response Management , Reliability Engineering (Tools & Observability), Disaster Recovery , IT Service Management (ServiceNow Platform) , and Reliability Product to drive o

Skills

Role details

Employment type

Full-time

Openings

1

About Target

American retailer and supermarket chain

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