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Who we are looking for We are seeking a seasoned Business Process Management (BPM) leader who can scale and industrialize process mapping and procedure management across a complex, global financial institution. This role is critical to delivering the firm’s 2026+ BPM strategy, including enterprise-wide process recertification, centralization of SOPs and supporting procedures, and stronger integration of risk, controls, and regulatory governance into business-as-usual operations. What you will be responsible for Reporting to the VP – Business Process Management, the AVP will play a hands-on leadership role in driving the next phase of BPM maturity across Global Delivery. The role acts as a custodian of process integrity, ensuring process maps and procedures are trusted management tools. Key Responsibilities • Lead enterprise‑scale process mapping, remediation, and recertification programs using ARIS, ensuring complete and consistent end‑to‑end coverage across assigned business areas. • Set, enforce, and continuously improve governance standards for documentation quality, recertification cycles, version control, and change management across process maps, SOPs, and controlled documents. • Provide oversight to ensure that process maps, SOPs, supporting procedures, risks, and controls are tightly aligned, accurate, and audit‑ready at all times. • Oversee SOP and supporti
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