Lead Software Engineer - Full Stack

About the role

At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and responsive frontend layers that deliver exceptional customer and employee experiences at scale. Impact You Can Create • Eliminate Enterprise Complexity: Demolish the crushing cost and complexity of legacy systems by building clean, modular, and intentionally simple full-stack software architectures. • Drive Frictionless Support: Deliver people-first AI features and optimized workflows that empower nearly 75,000 global companies to lower their cost-to-serve and provide faster, more human support. • Build for Global Trust: Architect enterprise-grade CX and IT solutions that scale effortlessly to handle millions of transactions for household brands like Bridgestone, Sony Music, and New Balance. Roles & Responsibilities (R&R) • Full-Stack Execution: Design, develop, and maintain robust backend microservices, optimized database schemas, and highly interactive frontend application interfaces. • Full Lifecycle Ownership: Own end-to-end delivery of core product modules—from initial requirement gathering and system design to automated deployment, monitoring, and production support. • Code Quality & Best Practice

Skills

Role details

Employment type

Full-time

Openings

1

About Freshworks

Customer service software company

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