Lead - Workplace Management (Travel & Transport Operations)

About the role

We are seeking an experienced Lead- Travel & Transport  to lead end-to-end corporate travel and support our employee transportation program. In this role, you will oversee our travel program, supporting travelers across the globe, manage external vendor performance, drive technology implementations, and ensure seamless daily commute service delivery for employees across offices in Chennai, Hyderabad and Bangalore. Key Responsibilities 1. Corporate Travel • End-to-End Travel Program: Oversee business travel, accommodations, hotel bookings, and corporate rates. • Platform Administration: Oversee daily operations of travel platforms (e.g., Navan), including platform configuration, adoption, user support, feature rollouts, and issue resolution. • Supplier & TMC Oversight: Manage relationships with Navan, corporate hotel partners, and service providers. Lead performance reviews, rate negotiations, and escalations. • Visa & Immigration: Coordinate visa support and immigration assistance with external partners (e.g., CIBT), ensuring policy compliance and timely employee guidance. 2. Employee Transportation & Fleet Operations • Transport Operations: Manage daily employee transit services (cabs/shuttles), including route optimization, roster utilization, driver safety, and service quality. • Business Transport : Manage transit services for oversea employees, client meetings

Skills

Role details

Employment type

Full-time

Openings

1

About Freshworks

Customer service software company

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